NAFASI ZA KAZI SHIRIKA LA NDEGE QATAR

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We are pleased to announce an incredibly exciting opportunity to lead our Ground Service team in Dar Es Salaam, Tanzania as Airport Service Manager.


As Airport Service Manager based in Dar Es Salaam, you will ensure that Airport Operations in all areas run smoothly, in a cost effective manner, and conform to safety and security requirements.

Essential to this role is ensuring that customers are provided with the Qatar Airways five star service promise, creating a competitive advantage for Qatar Airways in all ground products and services.

You will champion the Qatar Airways customer, employees, our contractors and our Airline in all phases of the airport operation to provide a safe, professional and on time operation that exceeds the internal and external customer expectations and attains the five star on the Ground service promise.

Responsible for training and resource planning you will recommend staffing levels, plan and implement working schedules, implement necessary controls and ensure compliance with labour laws. You will handle irregular operations at minimum cost whilst ensuring an impeccable level of customer service and ensure operations are within budget. You will monitor all airport use agreements, rental agreements and third party service providers.

Qualifications

To join our 5 star team in this role you will need a Bachelor’s degree with at least 4 years’ experience relevant experience OR a diploma with at least five years relevant experience.

You will have strong operations experience within an airline, customer service environment or GHA operations environment including supervisory/management roles.

Extensive overall knowledge of all areas of airport operations is required.

Fluency in English (written and spoken) is essential for this role.

You must also have the right to live and work in Tanzania to be considered for this role.

About us

Qatar Airways is the national airline of the State of Qatar. Based in Doha, the Airline’s trendsetting on-board product focuses on: comfort, fine cuisine, the latest in-flight audio & video entertainment, award-winning service and a modern aircraft fleet averaging around 5 years of age. Awards by industry audit Skytrax: - Airline of the Year (2011, 2012, 2015, 2017, 2019) - World's Best Business Class (2013, 2014, 2016, 2017, 2018, 2019) - Best Business Class Airline Lounge (2014, 2016) - Best Airline in the Middle East (2014, 2015, 2017, 2018) - Best Airline Staff in the Middle East (2016) - Best Business Class Seat (2015, 2019) Qatar Airways serves more than 150 key business and leisure destinations worldwide, with a fleet of over 200 aircraft. The airline flies to Australia, Asia, Europe, Middle East, Africa, North America, and South America. 




















































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